Since the bank announced its new opening hours, lots of part-time staff have now been asked to make up their Saturday hours during the week. Lots of line managers are taking a common sense approach to this issue but it seems that some Area Directors are determined to extract every hour of work from staff, regardless of COVID-19. That’s unacceptable.

Irrespective of contractual rights, the branches were closed by the bank and part-time staff should not be expected to make up any hours. Many of those part-time staff will have worked lots of unpaid overtime during the IT meltdown. In the current climate, this type of hard headed management opportunism will make for a good media story. So, instead of writing about pigeons, Carol, answer this question. Do you think it’s right?

Lloyds are not expecting their part-time staff to make up the hours.

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